Report a bug
First: pick where the bug belongs. If you're not sure, use Support and include your device MAC/ID.
Website / Docs
Broken page, layout issue, SEO issue, docs correction, downloads page, etc.
AE‑NV Web App (Dashboard/Admin)
Login/auth issues, dashboards wrong, telemetry views, admin UI, OTA dashboard flows.
Firmware / Device (AE‑NV Smart Shunt)
Device not connecting, telemetry missing, OTA not applying, wiring/install problems.
BLE App
Commissioning/pairing problems, BLE connectivity, mobile app UI issues.
Temperature Monitor
Sensor readings, connectivity, device firmware issues.
What to include
- Device MAC/ID (if applicable)
- Firmware version + channel (Stable/Beta/Dev)
- Expected vs actual behavior
- Steps to reproduce (if known)
- Screenshot(s) + timestamps + timezone
- RSSI / connectivity info